Legal
Privacy Policy
Last updated: October 2026
1. Information We Collect
When you book a chauffeur service, request a quote, or contact CrestDrive Nairobi, we collect necessary contact and trip details including your name, email address, phone number, pickup/drop-off locations, and scheduled travel dates.
2. How We Use Your Information
Your information is used strictly to coordinate your private transfer or chauffeur service, communicate booking confirmations and driver details, issue receipts, and provide customer support.
3. Data Security & Protection
We implement robust administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, disclosure, or misuse. Payment transactions are securely processed through Paystack.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. Information is shared only with verified internal drivers and payment gateways necessary to fulfill your booking.
5. Contact Us
If you have questions about our privacy practices, please contact us at info@crestdrivenairobi.co.ke or WhatsApp +254 780 718 638.